FREQUENTLY ASKED QUESTIONS
What are your hours of operation?
Bionics Orthotics & Prosthetics is open in San Diego Monday through Friday from 8 a.m. to 5 p.m. We are open in San Marcos Tuesday, Wednesday, and Thursday from 8 a.m. to 5 p.m. We have an emergency on-call service that can help you if you have a problem with your brace or prosthesis after normal business hours. Please call us today to make an appointment to meet with a practitioner and discuss your individual needs.
Will my insurance pay for my treatment?
Many insurance plans cover orthotics and prosthetics. Benefit plans vary; therefore please contact your insurance carrier or our office to discuss your individual coverage.
What information do I need to bring with me to my first visit?
On your initial visit please bring a form of identification, your prescription, your insurance card(s) and any other billing information. If you have downloaded the registration and HIPAA forms, you may fill those out ahead of time and bring them with you.
What should I expect during my first visit?
One of our practitioners will meet with you and perform an initial evaluation. They will ask you a lot of questions about your injury, lifestyle and personal expectations. Because we perform a variety of orthotic and prosthetic services feel free when you call to schedule your appointment to ask how long your visit will take.
Do I need to be referred by my doctor?
All treatment paid for by insurance carriers requires a physician referral.
I am facing an amputation, what should I do first?
Contact our office at (858) 270-9972 for a consultation. We will discuss your options as well as talk with you about what to expect in the year(s) ahead. We can connect you with other resources such as support groups and peer counselors.
Does Bionics send their work off site for manufacturing or do you do it in-house?
Here at Bionics we believe that you deserve the best, therefore we manufacturer the majority of our orthoses and all of our prostheses on site. By doing our own modification and manufacturing we can have total control over the process and ensure that you are given the highest quality product available.